Cancellation & Refund Policy - Fictionifai.com
Effective Date: October 13, 2025
We strive for your complete satisfaction. Please review our refund and cancellation policy below.
1. Digital Products
All Fictionifai products and plans deliver digital content instantly (e.g., stories, illustrations, or CreatorKit files). Because of the nature of digital goods, all sales are final once delivery has been confirmed.
2. Refund Exceptions
Refunds may be granted only in these cases:
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Duplicate purchases
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Technical issues preventing content delivery (and not resolved after support)
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Unauthorized or fraudulent charges
If you believe you’ve been charged in error, please contact us — our team reviews every case individually.
3. Subscriptions
You may cancel your subscription at any time through your account dashboard. Cancellation stops future renewals but does not refund the current billing period.
4. Disputed Payments
Filing a chargeback without contacting us first may result in suspension of your account. Please reach out for support — we are happy to help.
5. Contact for Refunds
Include your order number and email used for purchase.
6. Policy Updates
Fictionifai reserves the right to modify this Cancellation and Refund Policy at any time. Updates will be posted on this page with a revised effective date.